Downloaded Music – FAQs

  1. Once I download the album digitally, how will I receive the music?

  • Check your email for an email from This will contain a link that will allow you to download your music
  • We recommend that you download your music first to your computer (especially for iPhone users), and then SYNC it to your phone
  1. How do I get my downloaded album onto my phone?
  • Use iTunes to sync your iPhone, iPad, or iPod with your computer 
  • See instructions in #4 below
  1. What should I do if I am still having trouble getting my music to play where I would like it to?

Please contact us at and we will be happy to walk you through this process

Sync or remove content using iTunes 

  1. Open iTunes and connect your device to your computer with a USB cable. 
  2. Click the device icon in the upper-left corner of the iTunes window. Learn what to do if you don't see the icon. 
  3. From the list under Settings on the left side of the iTunes window, click the type of content that you want to sync or remove.* To turn syncing on for a content type, select the checkbox next to Sync. 
  4. Select the checkbox next to each item that you want to sync. 
  5. Click the Apply button in the lower-right corner of the window. If syncing doesn't start automatically, click the Sync button. 
  6. Notes:

* You can only sync your device with one iTunes library at a time. If you see a message that your device is synced with another iTunes library, your device was previously connected to another computer. If you click "Erase and Sync" in that message, all content of the selected type on your device will be erased and replaced with content from this computer. 

Published Date: February 10, 2022 on Apple Support

¡Todo por el Corazón de Jesús, a través del Corazón de María!

All for the Heart of Jesus, through the Heart of Mary!